Privacy Policy

Last updated: 01/01/2026

Prospect Materials Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website at www.prospectmaterials.com or engage with our services.

This policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Prospect Materials Ltd
Website: www.prospectmaterials.com
Email: enquiry@prospectmaterials.com
Telephone: 01932355365
Registered Address: Prospect House, 35 High Road, Surrey, KT14 7QH

We are the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect, use, store, and transfer the following types of personal data:

  • Identity Data: Name, job title, company name.

  • Contact Data: Billing address, delivery address, email address, telephone number.

  • Business Data: Project details, site locations, order history.

  • Technical Data: IP address, browser type and version, time zone setting, operating system and platform.

  • Usage Data: Information about how you use our website and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us.

We do not knowingly collect data relating to children.

3. How We Collect Your Data

We collect personal data when you:

  • Complete a contact form on our website

  • Request a quote or place an order

  • Contact us by phone, email, or post

  • Use or browse our website

  • Interact with us via marketing or sales communications

4. How We Use Your Data

We will only use your personal data where the law allows us to. Most commonly, we will use your data to:

  • Provide and manage our services (including aggregates supply, skip hire, RoRo containers, muck away, and waste disposal)

  • Respond to enquiries and provide quotations

  • Manage customer relationships and accounts

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

5. Lawful Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Performance of a contract: Where processing is necessary to fulfil a contract with you or take steps at your request before entering a contract.

  • Legitimate interests: Where processing is necessary for our legitimate business interests and does not override your rights.

  • Legal obligation: Where we are required to comply with a legal or regulatory obligation.

  • Consent: Where you have given clear consent (e.g. marketing communications).

6. Data Sharing

We may share your personal data with:

  • Service providers who provide IT, transport, logistics, waste processing, or administrative services

  • Professional advisers including lawyers, auditors, and insurers

  • HMRC, regulators, and other authorities where legally required

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. International Transfers

We do not normally transfer your personal data outside the UK. If we do, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Data Security

We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorised way. Access to your personal data is limited to employees, contractors, and third parties who have a legitimate business need to know.

9. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying legal, accounting, or reporting requirements.

10. Your Legal Rights

Under UK GDPR, you have the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing

  • Request transfer of your personal data

  • Withdraw consent at any time

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

11. Cookies

Our website uses cookies and similar technologies to improve functionality and analyse performance. For more information, please see our Cookie Policy.

12. Third-Party Links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Prospect Materials Ltd